Below is Willow Bath And Vanity standard return policy. The policy may differ depending on the Authorized Retailer the order was purchased from. Please get in touch with Willow Bath and Vanity or the Authorized Retailer you purchased from for confirmation.
REQUIREMENTS TO RETURN AN ITEM:
Item has been delivered within the last 30 days
You must reach out to us before you make your return to obtain a Return Authorization Form. Any returns received without a return authorization will be returned to the sender.
The product must be unused and in its original packaging, including all original packaging material, factory information, and paperwork. NOTE: Please do not write on or put any markings on the outside of the packaging. Packages that contain writing or markings on the outside of the packaging will not be eligible for a refund.
The item must be packaged exactly as it was shipped. Any variation in the repackaging could cause the item to be damaged in transit, making the return invalid.
Item is unused and uninstalled.
Please note the following types of items may not be returned under any circumstance:
Items that have been partially or completely installed and/or assembled
Modified or altered items
Items not in original Willow Bath And Vanity packaging and crating materials
Custom or made-to-order items,
Final sale items
Items are damaged through normal wear, such as sun exposure, humidity, or other natural factors .